Real People, Real Service, Real Estate!
I’m David Phaff, and I have always been passionate about real estate. My team and I emulate the "talk the talk, walk the walk" approach and in doing so we have taken the concept of being REALTORS® to the highest level. Devoted to client advocacy and service, our team’s knowledge, skills, service and dedication all go beyond what the vast majority of brokers and agents traditionally offer simply because it is the model we believe in.
At The David Phaff Team, Inc. at RealtyUSA, we’ve deliberately built a diverse team whose backgrounds include real estate, construction, marketing and finance. This assures our clients that they are being looked after, every step of the process. And by being part of RealtyUSA, the largest real estate company in New York State, we are afforded networking opportunities, additional tools, resources and advanced training that enable us to better serve our clients.
What truly differentiates our team is our positive attitude, superior customer service, availability and knowledge. These qualities drive the process forward... and it works. We’re the only agents in the region to receive a satisfaction rating of over 99% from ALL of our clients (over 250 in the past five years) and with over three thousand agents and brokers regionally, we are rated in the top 1% for individual productivity and results. To our clients we epitomize "Real People, Real Service, Real Estate!"
At The David Phaff Team, we focus on several areas to ensure your satisfaction. We listen to you, recognize your needs and then maintain a dialogue to ensure that your goals are being met throughout the process. As our client, you’ll find us ready, willing and able to work with you every day of the week without exception. Your priorities are our priorities. Our goal is to always provide Simply Spectacular Realty Services.
Most importantly we believe that to succeed in the community we must be part of it, constantly working as advocates for community improvement and civic responsibility.
David Phaff - Licensed Associate Real Estate Broker & Principal Agent
Joanne Vanier - Team Administrator & Licensed Real Estate Salesperson
Born and raised in Rotterdam New York. I have 2 great children, Zach & Lauren.
I’m passionate about cooking and baking. Sitting on my deck enjoying a good read is where you can find me on a sunny afternoon.
Five years ago I entered into the Real Estate world as an agents personal assistant. Since then I have moved into a new position as an Administrative Assistant for the David Phaff Team as well as getting my Realtors License. I am a dedicated, detailed oriented and easy going. Looking forward to what the next five years will bring.
If I can be of any assistance please don't hesitate to call.
Melissa Mitchell - Licensed Real Estate Salesperson
With over 20 years of customer service experience, Melissa is building a successful career with a foundation based on the highest standards of ethics, achievement and service. Her guiding principles are simple: operating with honesty and integrity, providing excellent service, and being committed to the client, not the deal.
As a full time Realtor, Melissa is dedicated to helping you navigate the details of your unique real estate journey from beginning to end. She is mindful that you have many responsibilities other than buying or selling a home, so remains flexible and accommodating based on your needs.
Melissa is committed to work on behalf of her clients and her passion for Real Estate is infectious.
Please contact Melissa if you’d like to learn more about how she can work for you, and with you, to achieve your real estate goals.
Kathryn (Kati) Kole - Licensed Real Estate Salesperson
After looking at over almost 50 homes to find the right one for herself, Kathryn (Kati) learned a lot about real estate and how important it is to have the right real estate agent.
Now, as new homeowner and business graduate, Kati has combined both her former real estate experience with her degree in Business Administration, and has become a REALTOR.
Kati believes that a good real estate agent should be willing to listen carefully to a client and their unique needs in order to always act in their best interest. She is dedicated to keeping an eye on the market, focusing on listings and conditions that meet her buyer’s and seller’s unique needs.
Ultimately this means her clients attain their goals, are far more confident in their decisions and are more than satisfied with the entire experience.
Kati knows that in spite of the emotions, home selling and buying is still a business relationship built on trust and dependence. As part of the David Phaff Team, Kati has all of the resources and knowledge of the leading agent in RealtyUSA’s largest Albany office to draw upon, working side by side with David on a daily basis and maintaining the team mantra, “Simply Spectacular Realty Services”.
Give Kati a call if you want to experience the David Phaff Team’s exceptional service and value whether looking to buy or sell anywhere in the Capital Region.
Ryan Jankow - Licensed Associate Real Estate Broker
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