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Team Member Profiles

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To make a great team, it takes great players, each with their own unique skills and expertise. David Phaff & Associates at RealtyUSA is made up of full time, licensed agents and a professional staff for support to ensure our clients’ best interests are served at all times.

All team members are encouraged to seek ongoing professional training in a multitude of sub-disciplines including, but not limited to appraisal, marketing, service, construction, financing and more.

Licensed Agents

• Ryan Jankow, Licensed NYS Associate Real Estate Broker
• Janet Norris, Licensed Real Estate Agent & Team Administrator
• David M. Phaff, Associate Broker & Principal Agent

Select a team member:  Choose Agent... Ryan Jankow Janet Norris David Phaff

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David Phaff’s Qualifications as Your Realtor® David   Phaff E-mail: david@davidphaff.com Phone: (518) 469-8984 After working for one of the most successful residential developers in the region, I was first licensed to sell real estate in 1977. Since then, I’ve been fortunate to have worked for the Fortune 500 as well as smaller companies as the senior sales and marketing executive and planner where I received national recognition for creating effective advertising, setting sales records, turning around troubled businesses, building value and constantly improving customer service. Surprisingly, throughout this period I kept the Capital District as my home and maintained a long love affair with real estate by building businesses providing construction, property development and management services. I also became more involved in the community at large, serving as founder, officer or chair in a number of community associations, not-for-profits, committees and similar groups – always juggling business obligations, flights and community needs. Then, the events of 9/11 caused me to refocus. I stopped commuting out-of-state, took on one last construction project and decided to go back to what I had enjoyed most – the residential market and greater involvement in the community. Almost a year later, I was pleased with the results – being named Rookie of the Year for the Albany/Guilderland office and also being recognized for reaching a multi-million dollar sales level that only a small percentage of all agents ever attain. Even more important is the satisfaction level of my clients – including an out of state real estate broker, young couples, professionals and mature couples looking to downsize. They saw firsthand a walking, talking example of perseverance, creativity, professionalism and an uncommon depth of knowledge. The attributes that distinguish me from others: Experienced:  • Developer  • Buyer/builder mediator  • Marketing specialist to contractors, developers and architects  • Known as expert in city trends and marketing  • Trained Accredited Buyer’s Representative  • Author/editor of local Quality of Life Survey  • Award-winning and record setting sales and marketing executive  • Total quality and customer service advocate  • Professionally trained designer, carpenter, construction manager & recognized multi-trade mechanic. Founder, board member, officer or committee chairperson/member for:  • Land conservancy corp. in the Adirondacks  • Neighborhood associations and city-wide/regional councils  • National Child Support Enforcement Association (to 2001)  • ACE (Agents for Community Enhancement) philanthropic advocacy My primary market includes Albany, Schenectady, Rensselaer and Saratoga Counties, with an emphasis on Albany and Guilderland. My style is a cross between that of a teacher, a watchful parent and a bulldog. In keeping with my philosophy of continual community and professional involvement, I am an active member of numerous national professional groups as well as local community organizations. I invite you to call or e-mail and learn more of how I might meet your needs. The bottom line... I SELL HOUSES MY CLIENTS HAVE A GREAT EXPERIENCE TOGETHER WE IMPROVE THE COMMUNITY